Help

Common issues and how to fix them. If something's not covered here, the contact form reaches a real inbox.

Eve isn't replying / says "I lost my train of thought"

This usually means your daily message limit has been reached for that device — check the small counter above the message box on the chat page. It resets the next day. If you've got messages left and this still happens, try refreshing the page; if it keeps happening, use the contact form to let us know.

The voice sounds robotic or male, and I'd expect it to sound calmer

Eve tries to pick a calmer-sounding voice automatically from whatever's available on your device, but voice options vary a lot between browsers and operating systems. If it's not picking a good one, try switching to text mode using the toggle at the top of the chat — that sidesteps the issue entirely.

The microphone button isn't doing anything

Voice input relies on your browser's own speech recognition, which isn't supported in every browser (Firefox, for example, doesn't support it). If the mic button doesn't appear at all, your browser doesn't support it — switch to text mode, which always works. Also check your browser hasn't blocked microphone permissions for the site.

I added Eve to my home screen but it opens the wrong thing

Make sure you're adding the chat page itself (bitemeseriously.co.uk/talk/) to your home screen, not the main welcome page — they're different pages, and only the chat page is set up to open full-screen like an app.

The site looks old or broken, or shows something unexpected

This is almost always a caching issue rather than something actually wrong — browsers and routers sometimes hold onto an old version of a page for a while after it's updated. Try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac), or open the site in a private/incognito window to check whether it looks right there.

I cleared my browser data and Eve doesn't remember our past conversations

That's expected, not a bug — conversations are stored only in your browser, on your device, not on a central server. Clearing site data clears Eve's memory of you too. See the Privacy Policy for more on this.

I want to donate but I'm not sure it went through

Donations are handled entirely by Buy Me a Coffee, not by us directly — check your email for a receipt from them, or your Buy Me a Coffee account if you have one. We don't have visibility into individual payments beyond what shows on that platform.

Something else is wrong, or I have feedback

Use the contact form on the home page — it goes straight to a real inbox, checked by the one person who built this.